Scams

Phone or text scams...

Some of the facts behind the scams

http://www.phonehelp.x10.mx/facts.html#links

BBB Warns of a Phishing Scam

Do not open the email(s) nor click on the links within.  

Forward the email to phishing@council.bbb.org  and delete it from your inbox and trash folders.

Anyone who believes they have received a fake BBB email is asked to call the BBB at (877) 371-7236 or (704) 927-8611.

1. Do NOT click on any links or attachments.

2. Read the email carefully for signs that it may be fake (for example, misspellings, grammar, generic greetings such as “Dear member” instead of a name, etc.).

3. Be wary of any urgent instructions to take specified action such as “Click on the link or your account will be closed.”

4. Hover your mouse over links without clicking to see if the address is truly from bbb.org. The URL in the text should match the URL that your mouse detects. If the two do not match, it is most likely a scam.

5. Send a copy of the email to phishing@council.bbb.org (Note: This address is only for scams that use the BBB name or logo)

6. Delete the email from your computer completely (be sure to empty your “trash can” or “recycling bin,” as well).

7. Run anti-virus software updates frequently and do a full system scan.

8. Keep a close eye on your bank statements for any unexpected or unexplained transactions.

If you have a business and are not certain whether the complaint is legitimate, contact your local BBB (www.bbb.org/find).

Learn about scams: