Cleland Heights/Latimer Estates Civic Assn.

Hello everyone. Figured I would start here rather than calling the police. Ive moved in the area Cleland Heights a little over a year ago. Old neighbors moved out and new ones moved in. Not sure if they are renting but I believe so. Ive knocked on their door probably over a dozen times since they moved in around April of this year. The summer was a lot worse. Kid's run the house, they are up all night running around, parents sleep through whatever is going on in the house. There are 4 children 3 are very close in age and sometimes I regret buying a house that is attached on one side. Mom doesnt work, dad does but he sleeps through most of the noise. I dont think they realize we have hardwood floors and thin walls. They cannot control the kids and I've witnessed the oldest one toturing the yougest kids. I knock on the door and they say "we'll TRY to keep it down" which is a toal LIE. The dad even told me to start calling the cops. I dont want to be the neighbor that calls the cops because people have no control over their children.  My poor kids can never get a full nights rest. I am literally ready to put my house up for sale. Please help!