Friends of Thousand Oaks (FOTO)

Code Compliance Procedure

Best Procedure to Follow

The city has a “first line of defense” for code compliance issues available by calling 311.

The correct procedure to follow for registering a Code violation complaint is this:

Call 311
Ask For Code Compliance
Clearly State Your Complaint
Obtain The Name Of The Code Compliance Officer That Will Handle Your Case
Occasionally Call That Code Compliance Officer And Get An Update on the Case

Code compliance enforcement may take a matter of days or even weeks. Be patient, but call the original officer for updates. When this process fails to correct the problem, the neighborhood (SAPD) SAFFE Officer will most likely call upon Rosita Vargas, the nNorthside Station code enforcement officer to assist with the enforcement.

We are fortunate to have Rosita on our side. She is clear about the need for people to comply with the City’s Codes. And, she is firm, she has probably heard every excuse possible, and she almost always offer the offender a solution to the problem, rather than making the problem become even larger.