Hampton's at Thorngate

Service/Warranty requests

Service/Warranty Request Procedures

Service Request Procedures

E-mail: cservice.ohiovalley@ryland.com

Post Settlement Services

While we have two specific orientations for your home, the Warranty Department will be available upon written request during the first two years of your warranty coverage for items specified in the Your Ryland Home Warranty manual. These requests can be mailed, emailed, or faxed. After the Warranty Department receives the request, you will be contacted within 3 to 5 business days, from the time we receive the request, to set up an appointment for your Warranty Supervisor to come out to your home.

Mailing Address: 4660 Duke Drive, Suite 100, Mason, Ohio 45040

Rick Robinson ext 3115
Phone: (513) 339-2100
Fax Number: 513.339.2166