Got a call back from Bob Pohlit today. Basically he told me the lights were fine and I don't have a problem. He wasn't interested in hearing my complaints and just contradicted everything I said. He insisted that the new lights successfully addressed my problem of too much light in my back yard. He didn't offer any possible solutions, compromise or suggestions. It was kind of like the Monty Python "Argument" skit:
M: (Knock)
A: Come in.
M: Ah, Is this the right room for an argument?
A: I told you once.
M: No you haven't.
A: Yes I have.
M: When?
A: Just now.
M: No you didn't.
A: Yes I did.
M: You didn't
A: I did!
M: You didn't!
A: I'm telling you I did!
M: You did not!!
A: Oh, I'm sorry, just one moment. Is this a five minute argument or the full half hour?
M: Oh, just the five minutes.
A: Ah, thank you. Anyway, I did.
M: You most certainly did not.
A: Look, let's get this thing clear; I quite definitely told you.
M: No you did not.
A: Yes I did.
M: No you didn't.
A: Yes I did.
M: No you didn't.
A: Yes I did.
M: No you didn't.
A: Yes I did.
M: You didn't.
A: Did.
M: Oh look, this isn't an argument.
A: Yes it is.
M: No it isn't. It's just contradiction.
A: No it isn't.
M: It is!
A: It is not.
M: Look, you just contradicted me.
A: I did not.
M: Oh you did!!
A: No, no, no.
M: You did just then.
A: Nonsense!
M: Oh, this is futile!
A: No it isn't.
M: I came here for a good argument.
A: No you didn't; no, you came here for an argument.
M: An argument isn't just contradiction.
A: It can be.
M: No it can't. An argument is a connected series of statements intended to establish a proposition.
A: No it isn't.
M: Yes it is! It's not just contradiction.
A: Look, if I argue with you, I must take up a contrary position.
M: Yes, but that's not just saying 'No it isn't.'
A: Yes it is!
M: No it isn't!
A: Yes it is!
M: Argument is an intellectual process. Contradiction is just the automatic gainsaying of any statement the other person makes.
(short pause)
A: No it isn't.
M: It is.
A: Not at all.
M: Now look.
A: (Rings bell) Good Morning.
M: What?
A: That's it. Good morning.
M: I was just getting interested.
A: Sorry, the five minutes is up.
M: That was never five minutes!
A: I'm afraid it was.
M: It wasn't.
Pause
A: I'm sorry, but I'm not allowed to argue anymore.
M: What?!
A: If you want me to go on arguing, you'll have to pay for another five minutes.
M: Yes, but that was never five minutes, just now. Oh come on!
A: (Hums)
M: Look, this is ridiculous.
A: I'm sorry, but I'm not allowed to argue unless you've paid!
M: Oh, all right.
(pays money)
A: Thank you.
short pause
M: Well?
A: Well what?
M: That wasn't really five minutes, just now.
A: I told you, I'm not allowed to argue unless you've paid.
M: I just paid!
A: No you didn't.
M: I DID!
A: No you didn't.
M: Look, I don't want to argue about that.
A: Well, you didn't pay.
M: Aha. If I didn't pay, why are you arguing? I Got you!
A: No you haven't.
M: Yes I have. If you're arguing, I must have paid.
A: Not necessarily. I could be arguing in my spare time.
M: Oh I've had enough of this.
A: No you haven't.
M: Oh Shut up.