Plane View Neighborhood Association

I read rececently that awoman complained about a Mother who was banned from further making cookies for her child's schoolmates and bus driver because of one woman who complained.  Why spoil a good deed for so many children and adults during Christmas?  Why would anyone be this cruel and nasty??  This happened in a Chanhassen neighborhood..am I correct?  Why is the school district caving to such a nasty evil hearted woman and punishing a lady for doing a good deed and putting joy in her neighbors' hearts?  This is very heartbreaking.