Sloan's Lake Citizen's Group

Denver Community Resource Guide

Community Planning and Development Agency - Resource Guide

Common Areas of Responsibility — City and County of Denver

• The street from curb-to-curb, subsurface infrastructure, such as sewer vaults, utilities, etc.
  
• Protective services such as police and fire
  
• Construction and use permits
  
• Residential trash collection

Common Areas of Responsibility — Citizens

• Their property
  
• Snow shoveling and maintenance of sidewalks and tree lawns
  
• Litter clean-up, vegetation control
  
• Avoid blocking the rear property line to center of alley, or the sidewalk

Airport
Denver International Airport 303.342.2000
Lost & Found 303.342.4062
General Airport Information Online at www.flydenver.com

Alleys
Solid Waste Management 720.865.6900

• Dumpsters
  
• Residential Trash Graffiti 720.865.STOP (7867)

Animals
Animal Shelter 303.698.0076

• Pet licensing
  
• Animal adoptions
  
• Animal-related complaints
  
• Live trap rentals
  
• Mosquito or rat complaints
  
• Animal abuse complaints
  
• Wild animal complaints

Dead Animal Pick-Up:
Solid Waste Management 720.865.6900

Building Code Violation
Building Inspection Division 720.865.2700

• Construction related complaints
  
• Building Inspectors

Automated Inspection Request Line 720.570.1501

• Available 24 hours a day by touch tone phone
  
• Have permit number, type of permit, and inspection code available

Business
Mayor’s Office of Economic Development 720.913.1640
Mayor’s Office of Contract Compliance 720.913.1700

Cable TV
Office of Telecommunications 720.913.8888

• Complaints about cable providers
  
• Cable expansion updates
  
• Channel 8, the City’s TV channel

City Council
City Council Office 720.865.9534

• Talk to your Councilperson
  
• File complaints
  
• Council Agendas

Code Enforcement
Neighborhood Inspection Services 720.865.3200

• Property maintenance complaints
  
• Housing related complaints
  
• Zoning complaints

Community Relations
Human Rights & Community Relations:
Anti-Discrimination Office 720.913.8458

• Complaints and general questions

Commission on Aging 720.913.8450
Commission on Youth 720.913.0300
Denver Women’s Commission 720.913.8450
Commission For People with Disabilities 720.913.8480

• Accessibility complaints

Consumer Complaints
Better Business Bureau 303.758.2100

• Information on private businesses
  
• Complaints

Denver District Attorney’s Office 720.913.9000
Economic Crime Unit 720.913.9015
Consumer Fraud Complaints 720.913.9179
State Attorney General’s Office 303.866.4500
Consumer Protection – Consumer Fraud 303.866.4494

County Court
Parking Violations Referee 720.913.5300

• Parking ticket resolution

Traffic Violations Bureau 720.865.7840

• Moving violations

District Attorney
District Attorney’s Office 720.913.9000

• Consumer Fraud
  
• Economic Crimes
  
• Gang Unit

Domestic Violence
Emergency 911
Non-emergency Reporting:
Police Department Dispatch 720.913.2000

Elections
Election Commission 720.913.8683

Employment and Training
Mayor’s Office of Workforce Development 720.865.5619

Employment with the City of Denver - Career Service Authority:
Job Announcement 720.913.5751
Job Line Recording 720.913.5627
Internet www.DenverGov.org/jobs

Fire Department
Emergencies 911
Administration 720.913.2400

Forestry (trees)
City Forester 303.964.2480

• Dead or diseased trees on City right-of-way
  
• Subsidized tree removal programs
  
• Pruning hazardous trees in the right-of-way

Gardens
Denver Botanic Gardens 303.331.4000
Denver Urban Gardens 303.292.9900

• Community Garden Program

Graffiti
Denver Partners Against Graffiti
Graffiti Hotline: 720.865.STOP (7867)

• No cost graffiti cleanup
  
• Citywide incident reporting/Complaints
  
• Public, private, and commercial property
  
• Anti-graffiti resources
  
  Vandalism in progress:
  Denver Police Department 720.913.2000
  
  Housing
  Low Income/Subsidized Housing:
  Denver Housing Authority (DHA) 720.932.3000
  HUD Fair Housing & Equal Opportunity 303.672.5437
  
  • Subsidized housing
    
  • Section 8
  
  Housing & Neighborhood Development Services (H&NDS) 720.913.1555
  
  • Down payment assistance
    
  • Home rehabilitation
    
  • Developer loans
  
  
  Housing Code Enforcement/Upkeep:
  Neighborhood Inspection Services 720.865.3200
  
  • Complaints about private housing
    Department of Environmental Health, Environmental Protection Division 720.865.5452
    
  • Asbestos testing
  
  
  Information:
  Housing Information & Referral Service 303.831.1966
  Housing Discrimination:
  Denver Human Rights Commission 720.913.8450
  Colorado Civil Rights Commission 303.894.2997
  Housing and Urban Development 303.672.5437
  Community Housing Services:
  Elderly Housing Choices 303.831.4046
  Landlord/tenant issues 303.672.5437
  Rental referrals 303.831.1966
  Homeless shelter helpline 303.561.2222
  
  Jobs With the City of Denver
  Career Service Authority:
  Information 720.913.5751
  Job Line Recording 720.913.5627
  Internet www.DenverGov.org/jobs
  
  Jury Duty
  District Court Jury Clerk 720.865.9100
  
  • Questions on Jury Summonses for County or District Courts
  
  
  Landlord/Tenant Issues
  Housing Information &
  Referral Service 303.831.1935
  HUD Fair Housing & Equal Opportunity 303.672.5437
  Justice Information Center 303.832.1220
  
  Mayor
  Office of the Mayor 720.865.9000
  
  Mayor’s Office of Neighborhood Response 720.865.2960
  
  • Complaint resolution
    
  • Mediation services
  
  
  Neighborhood Cleanup Programs:
  Keep Denver Beautiful 720.865.6800
  
  • Plan cleanup programs
    
  • Cleanup resources
  
  
  Noise
  Department of Environmental Health
  Noise Control 720.865.5452
  
  • General noise complaints
    
  • Construction noise
  
  
  Parking
  Handicapped Permits:
  Commission for People with Disabilities 720.913.8480
  
  Residential Parking Permits:
  Parking Management Cashier 720.913.5365
  
  • Permits for neighborhood parking
  
  
  Parking Management 720.913.1720
  Complaints about illegal parking on the right-of-way 720.913.1600
  
  Parking Referee 720.913.5300
  Parking Violations Bureau 303.296.2595
  
  • Questions about parking tickets
  
  
  Neighborhood Inspection Services 720.865.3200
  
  • Unsurfaced parking complaints
    
  • Inoperable vehicle complaints
  
  
  Parks & Recreation
  Parks & Recreation Department 303.964.2500
  
  • General information
    
  • Complaints about park maintenance
    
  • Special Use Permits
  
  
  Permits, Building
  Building Inspection Division 720.865.2500
  
  • Construction or Occupancy Permits
    
  • Complaints about illegal construction
    
  • Complaints about construction without permits
  
  
  Automated Inspection Request System:
  24 hours a day by touch-tone phone 720.570.1501
  
  • Have permit number, type of permit, and inspection code available
  
  
  Planning
  Community Planning and Development Agency 720.865.2915
  
  • Land Use and Transportation Plan (LUTP)/ Blueprint Denver
  
  
  Housing and Neighborhood Development (H&NDS) 720.913.1555
  Focus Neighborhoods Initiative 720.913.1555
  
  Planned Unit Developments (PUDs), Planned Building Groups (PBGs) and subdivision approvals:
  Zoning 720.865.3000
  Building Department 720.865.2700
  
  Police Department
  Emergencies 911
  Non-Emergencies 720.913.2000
  Crime Stoppers 720.913.7867
  
  Pot Holes
  Street Maintenance 720.865.6855
  
  • Potholes
    
  • Sinkholes
  
  Public Works
  Automated Direct Connect Line 303.640.1000
  
  • Automated 24 hour line connects you to the Public Works Department of your choice
    
  • Touch tone phone required
  
  
  Residential Recycling
  Denver Recycles 720.865.6805
  
  Safe City Office
  Community Diversion Program 720.913.6026
  
  • Prevention of violence by and against youths
    
  • Youth Services (i.e., employment, education, counseling, etc, all at no cost)
  
  
  Sewer
  Storm & Sanitary Sewer 303.446.3400
  
  • Flooded Intersections
    
  • Overflowing sewers
  
  
  Sidewalks
  Snow Removal 720.865.3200
  
  • Snow shoveling complaints
  
  
  Repair 303.446.3469
  
  • Broken or uneven sidewalk complaints (Homeowners may be charged for repair or replacement of sidewalks)
  
  
  Curb & gutter repair 720.913.4574
  
  Smoking Vehicles
  Smoking Vehicle Hotline 720.865.5452
  
  • Report smoking vehicles
    
  • Have date, time, place of violation, and vehicle license plate number
  
  
  Taxes
  Property Tax Assessment:
  Assessment Division 720.913.4000
  
  Property Tax Payments:
  Treasury Division 720.865.7070
  
  Tickets
  Parking Management 720.913.1720
  
  • Questions on parking tickets
  
  
  Illegal parking reporting 720.913.1600
  
  County Court 720.865.7840
  
  • Traffic violations questions
  
  
  Trash
  Volunteer/Community Cleanups:
  Keep Denver Beautiful 720.865.6800
  
  Large Item Pick-up:
  Solid Waste Management 720.865.6900
  
  Household Hazardous Waste Collection
  Curbside Inc. 1.800.HHW.PKUP (1.800.449.7587)
  
  • Free service for Denver residents
    
  • Takes paints, lubricants, cleaners and polishes, fuels, etc.
    
  • Call for details about what materials are accepted
  
  
  Keep Denver Beautiful 720.865.6800
  
  Trees
  City Forester 303.964.2480
  
  • Diseased trees
    
  • Dangerous trees
    
  • Fallen trees
    
  • Financial support for those who qualify
    
  • Tree care workshops
  
  
  Trucks & Cars
  Abandoned/Illegally Parked on Right-Of-Way:
  Parking Management 720.913.1747
  Vehicle Impound Facility 303.295.4360
  
  Booted:
  Parking Violations 303.296.2595
  Car Pound 303.295.4360
  
  Abandoned Car Detail 720.913.1747
  Inoperable Vehicles, Unsurfaced parking, & Too Many Vehicles:
  Neighborhood Inspection Services 720.865.3200
  
  License plates, titles, registration:
  Denver Motor Vehicles 303.376.2200
  
  Voter Registration
  Election Commission 720.913.8683
  
  Wastewater
  Storm & Sanitary Sewers 303.446.3400
  
  Water Denver Water Board 303.893.2444
  
  Billing & Service Information 303.893.2444
  
  Emergency 303.628.6801
  
  Weeds (uncut)
  Neighborhood Inspection Services 720.865.3200
  
  Zoning
  Information:
  Zoning Administration 720.865.3000
  
  Violations:
  Neighborhood Inspection Services 720.865.3200
  
  • Trashy yards
    
  • Weeds
    
  • Too many cars
    
  • Too many people in a house
    
  • Illegal home businesses
    
  • Zoning violations
  
  Inspectors 720.865.3200
  
  Denver Community Planning and Development Agency
  200 14th Street, Suite 203, Denver, Colorado 80204
  Phone: 720-865-2915 Internet: www.DenverGov.org/planning
  
  This handout is provided as a general guide, effective as of 04/2002. The information is subject to change.
  
  
  Posted by lakeside on 11/03/2002