Old Louisville Information Center
635-5244
Louisville Metro
Government Numbers
Website address: www.louisvilleky.gov
MetroCall - 574- 5000 or 311
MetroCall is the “clearinghouse” for community questions
· Air Pollution Control Board - 574-6000
· Animal Services - 361-1813
· Bike Louisville - 574-0104
· Community Action Partnership - 574-1157
· Code Enforcement Board- 574-8161
· Community Relations and Events - 574-5010
· Convention and Visitors Bureau - 584-2121
· Department of Housing - 574-3107
· Downtown Development Corporation - 584-6000
· Emergency Medical Service (EMS) - 574-4260
· Louisville Fire - 574-3701
· Health Department - 574-6859
· Human Relations Commission - 574-3631
· Inspections, Permits & Licensing - 574-3321
· Metro Council - 574-5000
· Metro Development Authority - 574-4140
· Metro Housing Authority - 569-3400
· Metro Parks - 456-8100
· Metro Police - 574-7660
· Metropolitian Sewer District (MSD) - 587-0603
· MetroSafe - 574-3900
· Neighborhoods - 574-4227
· Parking Authority of River City - (PARC) 574-3817
· Planning & Design - 574-6230
· Property Valuation Administration (PVA) - 574-6380
· Public Works - 574-5810
· Revenue Commission - 574-4860
· Solid Waste - 574-3571
· Transit Authority of River City (TARC) - 585-1234
· Waterfront Development Corporation - 574-3768
Power Outages/Downed Power Lines?
(502) 589-3500
24 hours/day, 7 days/week
Gas Leaks
(known or suspected)/
Gas Emergencies?
(502) 589-5511
24 hours/day, 7 days/week
Billing or rate questions?
(502) 589-1444
Monday - Friday
7am - 7pm
Customer Service (502) 583-6610
Customer service representatives are available to answer your questions Monday-Friday 8am-8pm and Saturday from 8:30am to 12:30pm. The lobby at the corporate office at 550 S. Third Street is open from 8am-5pm Monday-Friday.