I have been working with LG&E on improving our electric service and they have completed some of the things they said they would. The ice storm really set them back money wise. That should be improving now that they got the rate hike.
I will speak to the water company to see what can be done but I know that they have a LOT of issues with very old water mains all over Louisville.
The ice storm set them back money wise? It set me back too, but I still had to meet my routine financial obligations. Set them back? You ARE kidding, aren't you? They got a rate increase from PSC to offset some of their ice storm costs - I didn't get a pay increase. Set them back!!! They still posted a profit and paid dividends; their corporate execs got. Bonuses! None of us can claim an adversity as an excuse or reason to not take care of business; how can they?!>!? Because we fall for their pour-mouthing.
The water company and LG&E were WRONG to not update their infrastructure on a preventative maintenance basis. Now they are suffering? WRONG! We are. And on top of that my water bill has quadrupled over the last 15 years.