Castle Pines Emergency Services

Director Doug Matthews
Email: cpes@uswest.net
475 Happy Canyon Rd
Castle Rock CO 80104
Office: 303-688-6447
Fax: 303-688-4992

Castle Pines Emergency Services

Castle Pines Emergency Services

What is Castle Pines Emergency Services?

Castle Pines Emergency Services is a Public Service Department providing vital services to the residents and visitors in Castle Pines Village.

?˜ Access Control-CPES officers control access to the Village, both through staffed gates and routine patrol of the perimeter.
?˜ Alarm Monitoring-CPES monitors all alarm systems and coordinates the appropriate response to all alarms.
?˜ Traffic Safety-CPES monitors traffic and parking in the Village, enforcing the speed limits, parking, and other regulations. Unless otherwise posted, the speed limit in the Village is 25 mph.
?˜ Fire Suppression-We respond to all fires and fire alarms in the Village. We assist South Metro Fire Department as needed in fire suppression.
?˜ Emergency Medical Services-CPES EMTs respond to all medical emergencies and alarms in Castle Pines Village, and provide Basic Life Support services. South Metro Fire Department provides Advanced Life Support and transport services.
?˜ Covenant Enforcement-At the direction of the Homes Association, CPES monitors for covenant violations.

Other Services

In addition to providing Emergency Services, CPES also provides ''Convenience Services'' to residents of Castle Pines Village.

?˜ Vacation Checks-Our officers will check the exterior of your home while you are away. Simply fill out a Security Check Request form (available at any gate) before you leave.
?˜ Wildlife Problems-CPES officers have been trained by the division of Wildlife to handle most wildlife-related problems.
?˜ Vehicle Problems-We are available to help with minor vehicle problems, such as dead batteries, out of gas, etc.
?˜ Technical Assistance-CPES officers often can assist in solving minor problems with alarm systems, shutting off water, gas, etc.
?˜ Area Information-A listing of available area services and facilities are maintained at the Dispatch office.
?˜ Lock Outs-If your home is equipped with a Knox Box, CPES officers can assist you if you have locked yourself out of your home.
?˜ Community Information-Call the Dispatch office for information.

The Officers

CPES officers are ''Proud Professionals'' highly trained to provide quality assistance to village residents and guests. The department provides continuing education and training to assure that the officers remain at the forefront of their profession.

?˜ Medical-All full time officers are certified Emergency Medical Technicians (recruits are required to complete their certification before advancing). Additionally, monthly continuing education is provided by Columbia-Health One Prehospital Services. All officers are CPR certified and our vehicles are equipped with Automated External Defibrillators.
?˜ Law Enforcement- Officers have related law enforcement backgrounds, and receive monthly continuing education in various aspects of law enforcement. All officers qualify in a certified Law Enforcement Firearms training program.
?˜ Other-Our officers have a wide range of qualifications with extensive backgrounds in Emergency Medical Service, CPR, Law Enforcement Firearms training, and fire fighting.