Sierra Sunrise Owners Association

COMPLAINT FILING PROCEDURE

Mar 25, 2002

IF YOU HAVE A COMPLAINT CONCERNING A VIOLATION OF THE CC&R'S, PLEASE BE ADVISED THAT THE COMPLAINT SHOULD BE SUBMITTED IN WRITING TO THE BOARD OF DIRECTORS THROUGH OSSELAER MANAGEMENT.. THIS COMPLAINT WILL BE KEPT ON FILE FOR FUTURE REFERENCE. HOWEVER, IF REQUESTED BY THE PERSON LODGING THE COMPLAINT, WE WILL TRY NOT TO RELEASE THEIR NAME. IF YOU ATTEND A MONTHLY BOARD OF DIRECTORS MEETING AND LODGE A COMPLAINT, PLEASE BE ADVISED THAT THIS WILL BECOME A PART OF THE PERMANENT RECORD OF THE MEETING. THESE RECORDS ARE AVAILABLE TO ANY HOMEOWNER TO REVIEW AT THE OFFICES OF OSSELAER MGMT. DURING NORMAL BUSINESS HOURS. IF YOU HAVE ANY QUESTIONS CONCERNING A POSSIBLE VIOLATION, PLEASE CONTACT JUDY O'CLAIR, PROPERTY MANAGER AT OSSELAER COMPANY,(602)277-4418. fax=(602) 265-6137. THANK YOU